WesternUnion.com Sending and Receiving Money

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Andy G

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Set up an account before you leave your home country.

Log in: Careful, the password is upper and lower case sentive.

Log in Link for Western Union

Needed from the receiver

1. Exact name as on the identification card.

Picking up the Money

Identification needed: Primary identification verifying the full name and one form of non-primary identification verifying the current/permanent address (Utility Bill, a letter from a hostel manager confirming temporary residence, etc.

STEP 1: Visit an Agent location
Provide the Agent with the following information:

1. The Money Transfer Control Number (MTCN) from your Sender's receipt is required.
2. Sender's first and last names.
3. City and country the money was sent from.
4. The amount that was sent.
5. Your first and last names, address, and telephone number.
6. Answer to test question.
    

STEP 2: Identify Yourself
Simply give the Agent your identification card.

STEP 3: Sign the Receipt
Review and sign the receipt that the Agent gives you.

STEP 4: Receive the Money
The Agent will give you the money that was sent to you with a copy of the receipt and you are on your way.

Notification of pick up - You are going to receive an e-mail when the money is picked up.

Customer Service in English -- 1-800-325-6000 - You may want to add this number to your cell phone and Skype contacts.
 

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